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Support

Get help with Superpower

Frequently Asked Questions

How do I cancel my subscription?

To cancel your subscription, go to your iPhone Settings > Apple ID > Subscriptions > Superpower > Cancel Subscription. Your subscription will remain active until the end of the current billing period.

How do I restore my subscription on a new device?

Open Superpower on your new device and tap "Restore Purchases" in the subscription section. Make sure you're signed in with the same Apple ID that you used to purchase the subscription.

How do I sync my data between devices?

Your data automatically syncs across all devices signed in with the same Apple ID. Make sure you're connected to the internet and signed in to your account.

How do I delete my account and data?

To delete your account and all associated data, go to Settings within the app and select "Delete Account". This action is permanent and cannot be undone.

I'm having trouble with the AI features

If you're experiencing issues with AI features, try restarting the app or checking your internet connection. The AI requires an active internet connection to function properly.

Technical Support

If you're experiencing technical issues with Superpower, please try the following steps:

  1. Force close and restart the app
  2. Restart your device
  3. Check that you have the latest version of the app from the App Store
  4. Ensure you have a stable internet connection

If these steps don't resolve your issue, please contact us using the information below.

Contact Support

Need additional help? We're here to assist you. Please reach out to us with any questions, feedback, or issues you may be experiencing.

Get in Touch

We typically respond within 24 hours during business days.

Report a Bug

When reporting a bug, please include:

  • Your device model and iOS version
  • The version of Superpower you're using
  • A detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots or screen recordings if applicable

Feature Requests

Have an idea for a new feature? We'd love to hear from you! Send us your suggestions at support@trysuperpower.app